Studio JOYfully Made
Shipping & Delivery Policy
Effective Date: August 18, 2026
This Shipping & Delivery Policy applies to physical products purchased from Studio JOYfully Made.
Digital products are delivered electronically and are addressed separately in our Refund & Return Policy and Digital Products & Intellectual Property License.
ORDER PROCESSING
Processing times vary depending on the type of product purchased.
The estimated processing or production time shown on the individual product listing should be reviewed before ordering.
Handmade, customized, personalized, made-to-order, or limited-run products may require additional production time.
Business days do not include weekends or recognized holidays unless otherwise stated.
SHIPPING DESTINATIONS
Available shipping destinations and shipping options will be displayed during checkout.
If a shipping destination is not available at checkout, Studio JOYfully Made does not currently offer delivery to that destination through the website.
SHIPPING CHARGES
Shipping charges, when applicable, are calculated or displayed during checkout before the customer completes the purchase.
Any available free-shipping promotion will be subject to the terms stated with that promotion.
ESTIMATED DELIVERY
Any delivery date or transit time provided by a shipping carrier is an estimate unless expressly stated otherwise.
After an order has been transferred to the shipping carrier, carrier delays caused by weather, transportation disruptions, holidays, or other circumstances outside Studio JOYfully Made's reasonable control may affect delivery time.
SHIPPING DELAYS BEFORE SHIPMENT
Studio JOYfully Made makes reasonable efforts to ship orders within the time stated on the applicable product listing or order information.
If we become aware that an order cannot be shipped within the stated or applicable time period, we will communicate with the customer and provide the options required under applicable law, which may include agreeing to a revised shipment date or canceling the affected unshipped order for a refund.
SHIPPING CONFIRMATION AND TRACKING
When tracking information is available, it may be provided after the order ships.
Tracking information may take time to become active after a shipping label is created.
CUSTOMER SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your address carefully before submitting an order.
If you discover an address error, contact Studio JOYfully Made as soon as possible. We cannot guarantee that an address can be changed after fulfillment has begun.
If an order is returned to Studio JOYfully Made because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply before the item is resent.
If the address error was made by Studio JOYfully Made, we will be responsible for correcting the error.
LOST PACKAGES
If tracking information indicates that a shipment has not arrived or appears to be lost in transit, please contact Studio JOYfully Made.
We may work with the shipping carrier to investigate the shipment and determine the appropriate next step.
Carrier investigations may require additional time.
PACKAGES MARKED DELIVERED
If tracking shows that a package was delivered but you cannot locate it:
1. Confirm that the shipping address on the order is correct.
2. Check around the delivery location and with other household members.
3. Check with neighbors or building management when appropriate.
4. Contact the shipping carrier.
5. Contact Studio JOYfully Made if the package still cannot be located.
We will make reasonable efforts to assist, although a carrier's confirmed delivery may affect the remedies available.
DAMAGED SHIPMENTS
If a package arrives visibly damaged, preserve the item and packaging and contact Studio JOYfully Made within 7 calendar days of delivery.
Photographs may be required so we can document the damage and, when appropriate, make a shipping claim.
MULTIPLE PRODUCTS
Products from the same order may occasionally arrive in separate packages, particularly if different production or fulfillment methods are used.
Separate shipments do not necessarily mean an item is missing.
DIGITAL PRODUCTS
No physical product will be shipped when a listing clearly identifies the item as a digital download or electronically delivered product.
Customers are responsible for confirming whether a product is physical or digital before completing the purchase.
CONTACT
Questions regarding shipping or delivery should be sent to:
Studio JOYfully Made